Return & Refund Policy
We accept returns for both faulty items and change-of-mind purchases, subject to the conditions below.
Return Window
Returns must be requested within 30 days of delivery.
Eligibility
To qualify for a return, items must be:
- Unused and in original condition
- In original packaging
- Accompanied by proof of purchase
Due to hygiene reasons, used mattresses or bedding cannot be returned unless faulty.
Change of Mind
- Customer is responsible for return shipping costs
- Items must be in resalable condition
- A restocking fee may apply
Faulty or Damaged Items
If your item arrives faulty, damaged, or incorrect, contact us within 7 days.
We will arrange a replacement, repair, or full refund, including return shipping.
Return Process
To request a return, contact us with your order details.
Returns must be approved before sending items back.
Refunds
Approved refunds are processed within 5–10 business days to the original payment method.
Non-Returnable Items
- Used mattresses or bedding (unless faulty)
- Custom or made-to-order products
- Clearance or final sale items
If you have any questions about our return policy, please contact us before making a purchase.